People to hear you

If someone from Periscope contacted you, your health plan asked us to visit and learn about your needs at home.

See How it Works

We come to you. And we actually listen.

Maria had experienced two falls in her bathroom. On paper, her condition didn’t seem severe, but her daily routine told a different story. Navigating throughout her home felt increasingly difficult, and she had to plan each day around how she felt. During an in-home visit, a clinician walked through her routine with her - how she moved, the equipment she used, the struggles she faced – and was able to see the whole picture.
That was possible because it is:
In your home

We come to you, not the other way around.

Your story

We ask questions to see the whole picture.

Seen in full

We’re here to understand and document objectively.

What to expect

A Periscope clinician will visit your home to better understand your needs, your environment and how to best support your care.
1

Your health plan determines an assessment is needed

For a variety of reasons, your health plan identifies that an in-home assessment would be beneficial or needed and submits a request through the Periscope HIPAA-compliant portal.

Health Plan request confirmed
Case submited
2

A Periscope clinician reaches out to schedule

A licensed PT, OT or RN will contact you at the number provided by your health plan to schedule your visit at a time convenient for you.

Scheduled assessment
Friday, 2pm
3

The in-home assessment takes place

Your Periscope clinician visits your home to observe, ask questions and understand your needs and environment. You may be asked to demonstrate certain daily activities. Photos or videos may be taken with your permission.

Wheelchair
Ramp
4

Findings are submitted to your health plan

A comprehensive clinical summary is securely submitted directly to your health plan. Periscope’s role in the process ends here.

Submission complete!
5

Your health plan determines next steps

Your health plan reviews the Periscope assessment and determines the next steps.

Review assessment
Next steps

Things to know about your visit

All the steps of your visit are conducted carefully and you can ask questions at any time.
There is no extra charge for the visit — your health plan covers it
You can have someone with you during the visit
You can ask questions at any time
Periscope does not provide products or services
Your Periscope clinician will show identification upon arrival
We provide information. Your health plan makes all decisions
REACH OUT

Have questions about consulting with Periscope?

For questions about your coverage, equipment, or authorization decisions, please contact your health plan directly. Periscope is unable to answer questions about those decisions.

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Common questions from Members

Why is Periscope calling to schedule an assessment?
Your health plan has partnered with Periscope to better understand your needs and ensure you receive the most appropriate care, equipment or services. The assessment is conducted by a licensed clinician and helps gather accurate, objective information about how you move and function in your daily environment.

Your health plan may request a Periscope assessment for a few reasons:
  • You’ve requested new equipment or services
  • Your current needs may have changed
  • Your health plan wants a clearer picture of your day-to-day situation
Why should I participate in a Periscope assessment?
Who is the person visiting my home?
What happens after a Periscope assessment?